28-03-2018 15:29
With the EU's content portability laws coming into effect on Sunday does this mean I'll now be able to take my laptop on holiday with me (assuming I holiday within the EU) and be able to watch my Now TV sports subscription?
Solved! Go to Solution.
02-04-2018 14:09
@stammie1609 @Anonymous User
The help article has now been updated with info on using abroad
https://help.nowtv.com/article/can-i-watch-now-tv-abroad
You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.
11-04-2018 16:55
I do have a really stupid question. What if you are watching in UK and elsewhere in EU at the same time? Will that be OK? Will the 30 day restriction ever kick in?
The rationale. I travel to France and Ireland for work, but my wife and children don't, yet they will watch in UK whilst I watch abroad.
11-04-2018 17:03
@Anonymous User you may run into a device use issue if you try to watch on 3 devices on same account.
11-04-2018 18:08
@4268 wrote:@Anonymous User you may run into a device use issue if you try to watch on 3 devices on same account.
Sure, but can I watch on one device in UK and one outside UK on same account at same time?
12-04-2018 9:36
@Anonymous User wrote:My point is this is misleading as it implies you can watch up to 30 days abroad first.
@Anonymous User I was just trying to make the OP aware of the help page that had been updated with info about how it works but I take your point that by mentioning some of the key points people may assume these are the only caveats and not read the help page link.
This is a help forum where most of the posts are users trying to help each other, so I'd encourage everyone to not take posts at face value and always check any advice given. Here's the help page again for all the information about watching abroad.
https://help.nowtv.com/article/can-i-watch-now-tv-abroad
I'm sorry you found the post misleading and I'll bear it in mind for any future posts.
26-04-2018 11:24
Fullfilling all the points from https://help.nowtv.com/article/can-i-watch-now-tv-abroad
- I've got a UK account
- watched NOWTV while in the UK
- in Spain for 10 days but can't watch NOW TV, get the error code 1301 which is about geo content blocking if I'm not mistaken...
Got in touch with the LiveChat and they opened a case, but still waiting for a solution for a week now...
Re-installing NOWTV from the WindowsStore while being in Spain didn't help either...
Also tried from 2 different houses and ISP without any luck...
Any idea or help?
03-04-2018 21:19
That'll be handy this summer on my holidays. Presume it'll come to an end when we leave the EU, but will be nice whilst it lasts.
04-04-2018 11:59
@Hooba wrote:
That'll be handy this summer on my holidays. Presume it'll come to an end when we leave the EU, but will be nice whilst it lasts.
The Withdrawl Bill will ensure nothing changes in the short/medium term, and longer term the Government should hopefully see sense and not revoke legislation that benefits UK consumers.
04-04-2018 11:57 - edited 04-04-2018 11:58