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stammie1609
Expert

EU content portability and Now TV sports

With the EU's content portability laws coming into effect on Sunday does this mean I'll now be able to take my laptop on holiday with me (assuming I holiday within the EU) and be able to watch my Now TV sports subscription?

 

https://www.digitaltveurope.com/2018/03/28/new-eu-rules-on-content-portability-set-to-come-into-forc...

1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

@stammie1609 @Anonymous User

 

The help article has now been updated with info on using abroad

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

 

You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.

View solution in original post

18 REPLIES 18
Anonymous User
Not applicable

Yes, the same question about NowTV on an Apple TV. When I am abroad in Europe with my UK registered Apple TV (UK Region + UK Apple Id), will it be posible to buy and view?

Andy
Legend 5
Legend 5

@stammie1609

 

NOW TV have confirmed on Twitter that viewing with EU member states will be available from 1st April.

 

https://twitter.com/benwiddowson/status/979449860050046977

https://twitter.com/nowtvhelp/status/979458215267192832

 

Andy
Legend 5
Legend 5

@stammie1609 @Anonymous User

 

The help article has now been updated with info on using abroad

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

 

You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.

stammie1609
Expert

@Andywrote:

@stammie1609 @Anonymous User

 

The help article has now been updated with info on using abroad

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

 

You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.


Thanks for the answer, that's very useful to know

Anonymous User
Not applicable
@Andywrote:

@stammie1609 @Anonymous User

 

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

 

You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.

 

 

 

Looks to be the other way around. You have to have watched in UK before you can watch in EU.  
 

Bought a Sky Sports Day or Week Pass while in the UK, but haven’t activated it yet?

You can activate your Sports Pass and start watching while roaming in any of the countries listed above, as long as you have a UK payment card registered on your account and you’ve watched NOW TV in the UK in the last 30 days.

So I would need to do something like take out a trial for Kids Pass, watch something like Spongebob Squarepants and cancel the trial so I could use the day/week pass while I was elsewhere in the EU.   (or alternatively just get SFR Sport for 10 euro/month).

Andy
Legend 5
Legend 5

@Anonymous User It's a bit of both as it also states

 

As your NOW TV service is only for UK residents, roaming abroad is only available for 30 days at a time. After that, you'll need to confirm you're still a UK resident by watching NOW TV back in the UK before you can watch abroad again.

After you've watched NOW TV back in the UK again, you're free to start another 30 day roaming period next time you travel to any of the eligible countries listed above.

Anonymous User
Not applicable

@Andy wrote:

@Anonymous User It's a bit of both as it also states

 

As your NOW TV service is only for UK residents, roaming abroad is only available for 30 days at a time. After that, you'll need to confirm you're still a UK resident by watching NOW TV back in the UK before you can watch abroad again.

After you've watched NOW TV back in the UK again, you're free to start another 30 day roaming period next time you travel to any of the eligible countries listed above.


Sure but this isn't a chicken and egg scenario. You have to watch in the UK initially. So you have to watch kids/movie/ents/sports at least 29 days in the UK before you activate a day pass (23 for a week pass) abroad even if you applied the voucher whilst in the UK.

Andy
Legend 5
Legend 5

@Anonymous User Yep both apply.

 

If anyone wants more info there's a help page here

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

Anonymous User
Not applicable

@Andywrote:

@stammie1609 @Anonymous User

 

 

https://help.nowtv.com/article/can-i-watch-now-tv-abroad

 

You can watch for up to 30 days abroad before you need to watch something in the UK (guessing it doesn't have to be the same person!) and you won't be able to buy passes abroad so if you don't have a pass already running make sure you buy before you leave.

 


My point is this is misleading as it implies you can watch up to 30 days abroad first.  You can't. Even if you buy the pass in the UK.  You have to watch in UK first before you can watch abroad.  So applying your weekly pass using a voucher in the UK prior to activating it in France won't work unless you have watched something in the UK prior to travelling.