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Anonymous User
Not applicable

‎06-04-2017 16:18

Cannot buy pass to watch The Masters

"something went wrong" my screen says

I am trying to buy a weekly pass to watch The Masters.

Do I have to wait to watch (free) on the BBC?

0
6 REPLIES 6
SeeMoreDigital
Legend 5
Legend 5

‎06-04-2017 16:24

Hi @Anonymous User,

 

What type of device are you using to purchase the 'Sports' pass? Are your account details correct?

 

 

Cheers

0
Anonymous User
Not applicable

‎06-04-2017 16:39

In response to SeeMoreDigital's comment
  1. I am using my NOw TV white remote and white Now TV box.
  2. I have used many times in the past with success.
  3. Regards.
0
Anonymous User
Not applicable

‎06-04-2017 16:43

In response to SeeMoreDigital's comment

It's error code 4024

0
SeeMoreDigital
Legend 5
Legend 5

‎06-04-2017 17:01

In response to Anonymous User's comment
@Anonymous User wrote:

It's error code 4024

Perhaps the following 'Help Centre' article may be of use to you: -

 

4024.PNG

 

Cheers

0
Anonymous User
Not applicable

‎06-04-2017 16:44

Thanks

My account seems to be fine

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Anonymous User
Not applicable

‎06-04-2017 16:50

Very good suggestion

card had expired!

many thanks

0
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