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Anonymous User
Not applicable

Can't cancel my pass

Help!! I'm trying to cancel my sports pass (only purchased for lions tour), but when I log and I'm select My passes I do not have a cancel option. In fact, even though we have all the other packages too, it's asking if I would like to start my free trial. Why is this so difficult??? They advertise that you can cancel whenever you like but they make it so difficult to do just that!!
21 REPLIES 21
schnapps
Legend 5
Legend 5

@Anonymous User

 

Don't worry with a NowTV Day or Week Sports Pass it will not auto renew, hence the reason for no cancel button next to your account pass.

 

It's only the Month Sports Passes which auto renew, where you should see the cancel button next to your account. 

Anonymous User
Not applicable

Yes I have finally cancelled my pass but its like they are trying to hide it. They have made it so difficult to cancel the pass, therefore, I lost money just because I couldnt cancel the pass in time, before they renewed the pass which I didnt want