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Anonymous User
Not applicable

Can't activate my pass

Seems Now TV is happy to take your money but makes it almost impossible to contact anyone when something goes wrong as no contact details available where they say they should be. I'm now £10.99 down but unable to activate my pass which just keeps looping back to the main screen rather than letting me watch anything. Never had a problem previously, but this is pretty disappointing.

1 REPLY 1
schnapps
Legend 5
Legend 5

@Anonymous User

 

Are you trying to watch on a PC or Mac?

 

When you go to My Account > My Passes does it show that the 1 week sports pass is activated or ready for you to start ?

 

The only thing that i would suggest trying is rebooting your PC (if this is your device) and switch off router for 30 seconds then reboot router first then switch back on your NowTV device (a bit of a long shot thou).

 

It be honest your best option for further technical assistance would be to contact live chat on the link page below.

 

https://help.nowtv.com/contact-us/sky-sports-day-week-month-pass