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Anonymous User
Not applicable

CANNOT SIGN ON TO THE US OPEN GOLF

PAID FOR A DAY PASS TO WATCH THE END OF THE GOLF, AS I HAVE DONE SEVERAL PREVIOUS TIMES, BUT THE SYSTEM GOES INTO A LOOP - ACTIVATE PASS - INSTALL SILVERLIGHT - SILVERLIGHT ALREADY INSTALLED, SAME VERSION - ACTIVATE PASS - INSTALL SILVERLIGHT...................................... IT JUST WON'T WORK WHEN I CLICK ON THE PROGRAMME, SO NO WAY IN. MONEY REFUND REQUIRED, I'M GOING TO HAVE TO KEEP UP TO DATE WITH THE WRITTEN BLOG. WASTE OF 45 MINUTES.

2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User, 

 

If you have Windows 8.1 (or higher) installed on your computer, the best way to view the NOW TV service is by installing the NOW TV Windows app...

 

If you require a refund, given that this is an 'Bills and Payments' (ie: account) related issue, I suggest you contact a NOW TV representative via the forums 'live chat' facility and explain your requirements to them...

 

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

Same problem WHY?