Activating passes

[Anonymous User]

not able to activate my pass

[Anonymous User]

What device are you trying to view on @Anonymous User ?

[Anonymous User]

can't watch tv atall. as my account not activated.. how do I do that.. on Samsung tv

[Anonymous User]

Have you signed in with your username @Anonymous User ?

If your still getting that message can you use a PC or Mac (using Firefox) and play something for a few moments.

Then go back to your TV again.

Are you using our new NOW TV App on your Samsung or do you have something else connected to it ?

[schnapps]

@Anonymous User

What's the model number of the Samsung TV does it have the inbuilt nowtv app or are you using an external nowtv playback device (see link for supported devices).

http://help.nowtv.com/article/Supported-devices

[Anonymous User]

I am using a NOW TV Box

[Anonymous User]

it's a Samsung tv.. got free from sky lol. I'm not home at
no but will check. I'm using app on TV but made account via my mobile.. iPhone. thankz

[schnapps]

@Anonymous User

I might be wrong, but i thought the free TV's  offered in the Sky promotion deal was LG ?

Anyway post back here the model of the TV when you get home. 

[Anonymous User]

it's Samsung series 4 LED tv

[schnapps]

@Anonymous User

I don't think your Samsung TV has the new nowtv app inbuilt into the Television ?

If that's the case you will need an external nowtv supported device from the list on the linked guide below.

http://help.nowtv.com/article/Supported-devices

[Anonymous User]

ok thanx may keep trying but think tv a unsuitable. as now tv box comes on but only get as far as entering username and password, which it says " activeate your account" 😫😔