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Anonymous User
Not applicable

wi fi code. smart tv will not except my wi fi code

Hi Now was working ok up to 1sst july then went down on my lg smart tv working ok on i pad have tryed to re enter wi fi code ###### to no availe  Help in pigin english please 

 

1 ACCEPTED SOLUTION
redchiz1
Champion 2

Have a look at this help article first to make sure you are using the right details:  https://help.nowtv.com/article/how-do-i-change-or-reset-my-wi-fi-password 

Then if necessary check for any software updates on the TV, ditto the router. If all else fails, try a factory reset on the TV.

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2 REPLIES 2
redchiz1
Champion 2

Have a look at this help article first to make sure you are using the right details:  https://help.nowtv.com/article/how-do-i-change-or-reset-my-wi-fi-password 

Then if necessary check for any software updates on the TV, ditto the router. If all else fails, try a factory reset on the TV.

Saint1976
Elite 3

@Anonymous User when you say it's not working on your LG TV can you be clearer on how you're attempting to watch Now TV?

Are you using the integrated app on the TV or are you using an external device plugged into the HDMI port? If you are using an external device, what one?

Once we know, advice can potentially be given on whether it's the TV that needs to have the WiFi password entered or the external device.