why have i still got sky talk shield on my phone

[stevebigboots]

how do you remove sky talk shield from my now broardband and phone

[schnapps]

Hi @stevebigboots 

I am assuming you don't mean NOW Broadband Buddy and you are actually seeing the Sky Shield message? 

There is a couple of previous Sky Shield threads, here's one example in the link thread below.

https://community.nowtv.com/t5/NOW-TV-Smart-Box/Sky-sheild/m-p/525574 

[stevebigboots]

no i have now broardband and phone

[gavs82008]

@stevebigboots 

Call the team using the number provided by @schnapps from the link in the thread.

[schnapps]

Hi @stevebigboots 

Here's the contact details if you need to get in touch with the NOW Broadband Team in the link page below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1