where is my broadband hub kit

[ThinOne]

I need to start using the broadband the day after tomorrow, but I still have not recieved my hub kit.

I called customer service and they cannot provide me a  tracking number.

My old contract will end the day after tomorrow.

what can I do if I cannot access the internet in case I don't recieve the kit on time.

[Jayach]

Who are you transferring from?

Is Now handling the transfer, or did you cancel with your old supplier?

If you have an old Sky VDSL router, you should be able to use that in the meantime.