10-06-2022 10:11
We received our new router a couple of weeks ago, plus the supplied micro filter. Our old filter / splitter used with BT internet had a fly lead for connection to the master socket. The new microfilter however doesn't have this, so the NOW microfilter does not physically fit in the BT master socket. In order to get broadband up and running, I used the old filter which works fine for broadband, however we have no land line whatsoever. I need a recommendation to solve this issue please.
10-06-2022 10:14
You can use the old filter with the now service.
A neater and better solution would be to buy a filtered faceplate.
We may be able to help If you can take and upload a photo of what you have on how to make things better