23-08-2022 18:12
23-08-2022 18:18 - edited 23-08-2022 18:20
Hi @Watling
You could have a play around with the Broadband Buddy Settings on your online NOW account and under custom type in the url address for the website in the allow permission box.
I would also be tempted to try a reboot on your NOW Router to see if that makes any improvement.
If they are legit websites and not blocked by the ISP then maybe try phoning the NOW Broadband Team for further assistance and help.
Have you got their telephone number?
23-08-2022 21:15
Authentication Failed.
also connecting to the router I get a cant connect message then after a minute it connect...whats the number for tech support
23-08-2022 21:37
Hi @Watling
Is it happening on all your internet browser devices or just something like on your PC.
If on a PC i don't know if there is anything on this link internet article helps in anyway.
https://www.hostinger.com/tutorials/fix-err_connection_timed_out
Anyway here's the telephone number for the NOW Broadband Team on the link page below (they close at 8pm and reopen at 8am).
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1