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Anonymous User
Not applicable

sound out of sync

sound out of sync on both catch up and live tv 

5 REPLIES 5
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Is it happening on all NowTV shows and live channels or one particular episode on both catchup and live ?

 

Should it be one TV programme what's the show ?

 

Sometimes a reboot of the playback device and Router can resolve it.

 

What playback device is causing the audio to be out of sync ?

 

Also if using a NowTV stick or box go into the menu Audio settings and play around with the different Audio options starting with Stereo.

Anonymous User
Not applicable

I am having the same issue with my NowTv stick, mainly on Netflix.

 

Sound is either juddery and echoing or 3-5 seconds behind the picture, normally restarting the box temporarily fixes it, but not for too long.

 

Please help! 

Anonymous User
Not applicable

I'm having the exact same issue! I'm using the now TV stick and this seems to be an issue with most people using it... Now TV need to sort this because it is so frustrating 

Anonymous User
Not applicable

Hi,

Same problem but online version on my tablet, 

Anonymous User
Not applicable

Audio out of sync for Gemini Man on iPhone nowtv app. Crappy service