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set up issues

having issues getting set up. was supposed to go live 25.7 delayed until 8.8 but got solid Amber light. openreach been out but apparently there's a fault and a patch needed? now going to be at least 2 weeks late.. anyone else in the same boat?

2 Replies


Not exactly perhaps, but there are various reports of delays to installations almost daily.

So not the same boat, but similar.

I wonder if this can be traced to a shortage of Openreach frogmen to get those cables up over the stern in each case? 😛

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.


maybe it's a case of man overboard