When entering details to confirm my order, I get this message. I'm definitely entering the right details and NOWTV have told me to wait til midweek and if it doesn't work by then to ring again.
Is anyone else having this problem?
Are you using any non-alphanumerics in your password, such as $, %, &, <, >, etc., because the Now TV system has a problem with them.
No I've not got any in my password. The details it's asking me to confirm are my account number, digits of the card I used at checkout and my postcode.
I'm also having this issue. Very annoying and doesn't promote much confidence in the platform. Hoping this gets fixed soon.
Yes happening to me too. I think it might be because I made an account last year that I forgot about and now registered for broadband with exactly same email address. I’m still unable to verify new account
Looks like my account has been fixed now, my box has been dispatched and my account seems linked. Hope things are working now for everyone.