Hi. Not sure if location is correct, there was nothing more suitable.
Wanting to get some broadband and Now seems to cover our options, probably looking at Fab Fibre as there is only 2 of us and will only be using for occasional streaming and web browsing, but i need to discuss a couple of questions before i sign up. There is no chat available at the moment due to pandemic and cannot find any way of contacting direct, possibly someone could advise.
The 2 questions i have are,
1, I live in a flat that has a phone line but it is built into the insides of the flat so not accessible from outside and we have never used the phone-line in the 3 years we have lived her, we used the broadband with BT fibre the 1st year we were here. As i have no way of knowing how long set up of broadband will take but it will probably be outside of the 14 cancellation period so if for any reason it does not work will i be able to cancel, would only be down to phone-line i think but want to be sure.
2, I want to sign up to the entertainment package and take advantage of the 50% discount for the 12 month period. I do not want to sign up until i am sure broadband will work correctly but if i don't sign up when taking broadband contract out will i still be able to get the full 12 month 50% discount.
Can anyone help or point me in the direction of someone to speak to for clarification. I am not in any rush to get the broadband set up, i just want to have the option to cancel immediately and with no ongoing costs if it does not work.
TIA Bill
