Hi @Anonymous User
If your broadband order is being processed and you have a live date under My Account > Orders & Appointments then i would ignore it.
A few people have received these emails from nowtv about completing your order (here's one example thread linked below to have a read of).
It's either a email glitch or like somebody said a sales marketing ploy to buy a nowtv pass with your broadband & telephone order.
https://community.nowtv.com/t5/Account-and-Billing-Broadband/Finish-setting-up-your-account/td-p/473986
