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Anonymous User
Not applicable

issue with accepting cookies

hi guys.

just signed up to now TV, however having issues with my device. I got the now tv app on my Samsung smart tv however it won't let me accept cookies when asked to do so....

ANY IDEAS

THANKS....

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

It’s for another device but maybe this thread might be if help.

https://community.nowtv.com/t5/NOW-Stick/Cookies-settings/m-p/579722

You could try unplugging your TV for a few minutes.

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Anonymous User 

You could also try unplugging your router for a few minutes.

As well as clearing the cache/data of the app just in case.
https://www.pcwebopaedia.com/laptops/info/how-to-clear-cache-on-samsung-tv/

FYI that I do not work for NOW, just a NOW customer trying to help