installation of broadband and phone line

[Anonymous User]

Hello 

I have just moved into a new flat. It doesn't have a phone line box in the property. However, others in the flat do. In an email they said 'install your broadband and phone line'. Does that mean they will install a phone line in my property? 

Thanks  

[schnapps]

Hi @Anonymous User

If it was me I would speak directly to the NOW Broadband Team (either phone them or send them a message using the link page below).

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1