28-03-2023 20:22
Hi. When my Daughter visits us she can’t get her iPhone to log on to our broadband and has to use her data. Could we have too many devices running?
Solved! Go to Solution.
28-03-2023 22:24
@RoyB wrote:If she has Private Relay set on her iPhone, get her to switch that off, at least while she’s visiting.
It is known to cause this issue.
Never heard of that one in connecting to a router, only NOW TV?
28-03-2023 20:27
I wouldn't have thought so. It should be a simple matter of searching for your home WiFi connection on the iPhone and putting in the appropriate password. Is the wireless network address/SSID not showing when she tries?
28-03-2023 22:09
If she has Private Relay set on her iPhone, get her to switch that off, at least while she’s visiting.
It is known to cause this issue.
28-03-2023 22:24
29-03-2023 8:34
Hi @redchiz1
Perhaps you missed this reply to you, because the poster didn’t use @?
https://community.nowtv.com/t5/Setup-Performance/Apple-Private-Relay/m-p/596124#