Hi @Anonymous User
Are you currently using a telephone landline at your house ?
If it was me on the scheduled day of the broadband going live, when BT Openreach are making connection at the local street cabinet and if when testing the line that they find any issues at your property such as the BT Mains Socket needs replacing for example.
Then hopefully to possibly save a re scheduled return date (if it's a straight forward job) where the Engineer can fix the line to your master incoming BT telephone socket in the house on the same day.
Then i personally would try to have somebody present at home if practically possible just as a precaution.
I had an issue with my Dad's line where i was told that an Engineer wasn't required at the house, but whilst the BT Engineer was testing the line at the local street cabinet he found a problem where he needed access to the house to change the face plate on the BT master socket.
Luckily my Dad was at home at the time by chance and it was a 10 min job for the BT Engineer to sort out my Dad's broadband, where it was up & running on the same date.
Otherwise if my Dad wasn't at home at the time, then it would have involved another re scheduled date with BT needing access to the property and a further delay with the broadband going live.
Obviously if nobody is at home during the week day, then just go by what it says on your broadband confirmation order that an Engineers visit is not necessary.
With regards to the payments, when your broadband goes live this will be the monthly date that monies is due and it will be taken from the bank card details that you gave nowtv when ordering the broadband service on their website.
You can keep a track of your broadband order by going to My Account > Orders & Appointments on here.
