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error message when entering site on broadband


I have recently installed now tv broadband and cant access websites on my laptop. I can load google search however whenever i try and access a website, such as "glow-log in" and "microsoft login" etc. , it consistently shows an error saying the site cant be reached. I also own a wifi extender and for some reason everything works fine when i load websites through the extender. Websites load on my phone its only on laptops that the error message appears. The wifi settings are not blocking any websites and i have tried following youtube videos (such as on how to fix the issue however it didn't work. Any advice would be greatly appreciated.

Thanks, Theo.

Legend 5
Legend 5


Try adjusting the broadband buddy settings.

FYI that I do not work for NOW, just a NOW customer trying to help