around the same time every night between 7pm-10 pm
My internet connection drop fro 5 mins. - an absolute pain when watch catchup tv
I am working from home today and see my internet down load speed is slower that my upload
Come on Sky whats going on - absolutely now way of contacting customer support- all the auto check sat everything is ok ( yeah right)
Below are some standard things you can and probably have done before calling the team.
Can I assume you've checked the status of your line in this link?
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
You need to call the broadband team. See link for number.
This link also shows any planned outages as well wide spread faults.