29-06-2022 22:11
Hi friends,
whenever i set my nowtv router hub 2 to factory reset, while connecting to wifi i get message where it should say connected, rather it says click here to sign into network. and it opens a link to nowtv.com/blah/blah/launchpad.. it does take me to nowtv website but i am suspecting its some kind of hack or virus, like a fake site..
same happens when i connect with ethernet, opens the same link.
is that normal?
last few days i change my nowtv site password, i get email confirmation from skyid.. it also says if it wasnt you click here to reset your password. when i do that sky doesnt recognise my id.. i believe something dodgy is going on, someone somehow managed to create this hack... i know sky and nowtv is the same company, but i am receiving email confirmation from both.
i mean it looks so fishy. can someone explain why is this happening.
do you get that weird link too?
thanks a ton
30-06-2022 9:39
@Anonymous User
Sorry not a broadband customer with NOW, my recommendation is to call the team.
https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup
NOW Broadband Members can call us 8am–8pm, 7 days a week.
03300 412472