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Anonymous User
Not applicable

click on this page to sign into network

Hi friends,

whenever i set my nowtv router hub 2 to factory reset, while connecting to wifi i get message where it should say connected, rather it says click here to sign into network. and it opens a link to nowtv.com/blah/blah/launchpad.. it does take me to nowtv website but i am suspecting its some kind of hack or virus, like a fake site..

same happens when i connect with ethernet, opens the same link. 

is that normal?

last few days i change my nowtv site password, i get email confirmation from skyid.. it also says if it wasnt you click here to reset your password. when i do that sky doesnt recognise my id.. i believe something dodgy is going on, someone somehow managed to create this hack... i know sky and nowtv is the same company, but i am receiving email confirmation from both. 

i mean it looks so fishy. can someone explain why is this happening.

do you get that weird link too?

thanks a ton

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Sorry not a broadband customer with NOW, my recommendation is to call the team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412472

FYI that I do not work for NOW, just a NOW customer trying to help