17-04-2018 11:43
17-04-2018 13:07
@Anonymous User
Welcome to the forum. If a simple reboot of the Hub doesn't help then I'd suggest giving the broadband team a call and get them to troubleshoot it for you. You can find the telephone number for the Broadband Team by going to your My Account > My Package page
https://account.nowtv.com/my-package
and click the Moving Home section.