12-03-2023 15:53
my download speed at present is 30mbs should be 37mbs how much better is now 67mbs to 73mbs and what is the cost to upgrade
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12-03-2023 16:00
The service you have is capped. If all you can get now is 30Mbps then removing the cap won't improve it.
12-03-2023 16:26
OK. Well, are you referencing speedtest results here, or the actual sync speed on your router? If it is possible to get more then get in touch with the broadband support team, NOW pricing is exactly the same for their Fab Fibre (36) and Super Fibre (63) products. The number you need is 0330 041 2518.
12-03-2023 16:37
Speed test just done result download 28mbs and upload 7.6mbs. should be 37mbs
if i go for super fast on this result will be lucky to get 60mbs
12-03-2023 19:00
@Geoff29 wrote:Speed test just done result download 28mbs and upload 7.6mbs. should be 37mbs
Who say it should be 37Mbs? When you joined you should have been given estimated and minimum speeds, what were they?
The speed you get is dependant on a number of factors, the most important of which is the distance from the street cabinet.
Presumably you are currently on Fab Fibre.
12-03-2023 17:11
Have you tried putting your details in here? https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome