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broadband speed

hi im new to now tv only been a few weeks, so i though i would run a speed test.


i should be getting around 35 mbs but iv speed is all over the place one min its 8 mbs then 25 mbs never been near 35 mbs, i contacted now and told them this and the person told me not to go by this, go by the download speed in the router information.


and i know this is wrong but please tell me different if so,

i feel im being lied to, but when i plug in my old router i get around 35 mbs,

now im guessing somethings not right.



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