broadband issues

[Anonymous User]

broadband was down for a while there. now back up but slow as in 3mbps down /  7mbps up.

2 hours of piddling around, plugging and unplugging things, resetting, pinging etc 🙄

strange that the nowtv site says all is well - 80mbps down / 20mbps up.

sky users reporting issues on downdetector in glasgow, liverpool an such.

any info, updates?

cheers

[gavs82008 · Accepted solution]

@Anonymous User 

Best give the broadband team a call (number on link below)

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Anonymous User]

yeah think i will, thanks for the link

[Anonymous User]

Mine is still down 

[Anonymous User]

seems to have improved a bit. 13 down, 15 up. just thought there might have been some info from them like if theres a fault or whatever.

ah well better than nothing, hope you get back online soon mate!

[gavs82008]

@Anonymous User 

If you haven't do so already give the broadband team a call using the link in the above post from yours.