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Setup & Performance

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Resolved! Upload speed constantly dropping

4 devices connected, pc, Xbox and 2 phones... The Xbox is connected via ethernet...Consistently fine whenever pc isn't on but upload speed jitters constantly when it is, forcing lag and connection interruptions while gaming on the Xbox. Upload speed ...

Sport on Computer

How do I watch Sky Sports on my computer. I have the full sky and BT sports package on my Now TV package which I pay for as part of my full BT TV and broadband package.

OVP_00013 error code

I'm unable to watch Now TV on any device because they think I'm on a VPN, which I'm not. I've already tried turning off my router for 30 minutes then turning it back on, but this has not resolved the issue.Can someone suggest another idea to resolve ...

Nubby1 by • Advocate
  • 936 Views
  • 6 replies
  • 4 thanks

Sorry Something went wrong!

I get this every 5 min watching sport on my computer, since they moved to in browser streaming.I have cleared cache many times but it still happens, on chrome and edge. Sorry something went wrongGive it a moment, or check the internet connection.Help...

Golffan by • Advocate
  • 390 Views
  • 1 replies
  • 0 thanks

Load apps

Hi I've recently moved to now and some apps will not load on my phone while connected to the broadband. If I disconnect from my WiFi they work. These arnt dodgy apps just general apps and also doesn't work on YouTube sometimesThanks 

Jems by • Newbie
  • 302 Views
  • 1 replies
  • 1 thanks

Vpn error message

I keep getting an error message when trying to watch nowtv. The error code is OVP_00013 and it says VPN access restricted. I do not have a VPN. I have tried resetting my IP address by turning my wifi router off and on again but it hasn’t worked. I ha...

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