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Setup & Performance

Discussions

Broadband order

Is there usually a delay to receive Broadband/how long to receive?  Ordered 4th June and nothing yet....

Jules21 by Newbie
  • 455 Views
  • 2 replies
  • 0 thanks

Address listed on royal mail but not on now website

Hello,I have called you once before about this and you advised me to check with openreach. They told me that the address might not be registered with royal mail, but it is. I have emailed royal mail about this, but after researching other broadband f...

emii123 by Observer
  • 337 Views
  • 1 replies
  • 0 thanks

Extending wifi

Hi, please forgive my lack of knowledge but I was wondering if someone can help. We have mesh in our house but I am wanting wifi in my workshop, the signal from boosters into the workshop won't reach however I do have a phoneline in the workshop. Is ...

HCDM11 by Advocate
  • 1015 Views
  • 4 replies
  • 3 thanks

Resolved! Live streaming

Paid subscription.  Works on I phone. Can't get it to work on the MacBook Pro. Followed Error instructions and reloaded. Still not working. Screen remains blank and then returns to main menu.  Any tips?

BigA by Mentor
  • 1241 Views
  • 5 replies
  • 3 thanks

Constant dropping of internet connection

Internet link constantly dropping. There appears to be no way to talk to anyone about resolving this. Just perform a line check, then you are on your own. Amazingly bad service. 2023-05-23 16:44:23 syslog: [322617.479000] Line 0: VDSL2 link down2023-...

Chemlock by Advocate
  • 693 Views
  • 2 replies
  • 0 thanks

Internet keeps dropping/Router problem

Has there been a recent firmware update for NOW routers? My router did a restart (red light) as I was using my PC the other night, so I assume Sky/Now pushed through an update. Since then my router has had the most unstable internet connection I've e...

Now tv Freeview box not working with Roku soundbar

I’ve just bought a Roku Soundbar. Connected it to the arc hdmi and now tv box to the other hdmi.It keeps skipping from one hdmi cable to the other one. I’m finding I’m not being able to see my tv channels as it skips to the other Roku bar. these are ...

Moira by Advocate
  • 2498 Views
  • 16 replies
  • 1 thanks

Changing IPv4 on Now Broadband

Hi allI've today been gaming online and received a message quoting my IPv4 address to me and promising to do some nefarious things.  Obviously, this has spooked me a little from a security perspective and I'm hoping to change my IPv4. A quick look at...