Setup & Performance

Inputting PIN on Samsung tv

Hi "anyone" I have subscribed to Entertainment membership and added a PIN for my devices. When watching on my phone or laptop i can input my pin from the keypads.... but when i try on my smart tv... I get 4 large circles to add the PIN number, but ...

Using Eero router and BT Fibre Modem

What is the process to set this up? I'm aware that it may not be officially supported by NowTV Broadband and to keep the provided modem+router as a backup..

Setting up ASUS router and Openreach modem

Helloi don’t want to use the now hardware and just want to use my existing setup. Got a cable from BT box into a standard Openreach modem, which is then connected to my ASUS router and a who load of other network equipmentwhat login details should I ...

Need a engineer but order says no engineer required , but i dont have any box to plug internet into

There is no box in my flat , looks like there used to be one there , so I will need an engineer visit , when I rang up they said there must be a box to plug hub into told them there definately isn't, my start date is 7th August so got told to phone ...

ERROR CODE VSF:OVP_00014. Advising I am trying to use more than one device

I only have one laptop. I gained access to the sports event but within 3 minutes was thrown out of the programme. I tried re-accessing but received Error Message VSF:OVP_00014. I switched off the laptop and re-booted but ended with same Error Messag...

Wifi keeps dropping

Wifi keeps cutting out for 5 mins then cuts out after another 5 mins of actually working, its getting super annoying. Please any help would be appreciated

No broadband service since 29 Jul 2023, 03:51pm

There seems to be an outage however there has been no update since 03:51pm on the servos status page.

Moving house

I've moved house, wondering if could come around sort out all for me please. I have got wi fi at new house Please email [email removed]

Completely close my BT TV Now account

I have BT TV but cannot close my BTTV linked Now tv account, does anyone know how to do this please? cheers Graham

Resolved! Error code 02100

I got Now Broadband yesterday and the BBC iPlayer on my Samsung smart tv will not work with the NOW hub, it gives the error code 02100. It was perfectly happy with BT hub before. Any suggestions?I have gone through the obvious causes, switched the de...

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Setup & Performance

Discussions

Inputting PIN on Samsung tv

Using Eero router and BT Fibre Modem

Setting up ASUS router and Openreach modem

Need a engineer but order says no engineer required , but i dont have any box to plug internet into

ERROR CODE VSF:OVP_00014. Advising I am trying to use more than one device

Wifi keeps dropping

No broadband service since 29 Jul 2023, 03:51pm

Moving house

Completely close my BT TV Now account

Resolved! Error code 02100

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

Does Now Broadband have a “internet in every room”...

New Members