cancel
Showing results for 
Search instead for 
Did you mean: 

Setup & Performance

Discussions

Wifi keeps dropping

Wifi keeps cutting out for 5 mins then cuts out after another 5 mins of actually working, its getting super annoying. Please any help would be appreciated 

Carter by Newbie
  • 853 Views
  • 4 replies
  • 1 thanks

Moving house

I've moved house, wondering if could come around sort out all for me please. I have got wi fi at new house Please email [email removed] 

paige by Advocate
  • 233 Views
  • 1 replies
  • 0 thanks

Resolved! Error code 02100

I got Now Broadband yesterday and the BBC iPlayer on my Samsung smart tv will not work with the NOW hub, it gives the error code 02100. It was perfectly happy with BT hub before. Any suggestions?I have gone through the obvious causes, switched the de...

Resolved! New NOW Box Delivery

Hi there,About 10 days ago I set up broadband for my new flat so it will begin on 10th Aug when I move in, but I set the delivery address for my box as my current address, as I believed it would arrive way too early at the new address. I'm concerned ...

CJW1 by Advocate
  • 746 Views
  • 1 replies
  • 1 thanks

Slow Internet

Hi. I am estimated to get 58.0-74.2 Mbps on my broadband, and guaranteed 51.9 Mbps. My broadband summary through the now website says my download speed is 58.3Mbps. However, Speed test, linked through the now website, just scored my speed at 1.82Mbps...

What is involved in a line installation visit?

Hi,I was about to place an order for NOW Broadband and got to a page asking me to pick a date for an engineer to visit to install a line. We already have a line that I had expected would be used so I'm a little concerned about what is going to be ins...

crispy by Newbie
  • 591 Views
  • 1 replies
  • 0 thanks

Broadband down

Does anyone know how now tv update you on broadband being down? it’s been down since 1am and no updates. 

EBuser by Advocate
  • 288 Views
  • 1 replies
  • 0 thanks