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Setup & Performance

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Filters

Hello,Just moved into a flat, waiting for my Now Broadband to go live. If I use the filter provided by Now, it blocks access to my coaxial socket on the wall.Am I able to use a third party filter, or do I have to use the one Now provide? I imagine th...

CS84 by • Observer
  • 313 Views
  • 2 replies
  • 1 thanks

Reset DLM profile

HiHow on earth do you request a DLM reset with this provider? I have no interest in the test my whatever, I would just like the line profile to be reset with openreach or set to an open profile.I do not wish to ring any Indian call centres, as the ge...

mememe by • Newbie
  • 620 Views
  • 5 replies
  • 2 thanks

Any other time but NOW

I just spent 90 minutes, 80 or so on hold to get cut off and noone ring me back! I have a wired speed this morning of 3.9mbs download, guarantee 10.5 and they tell me they have 30 days to sort it or I have to pay a fee to leave early. That's not ####...

Resolved! WiFi not working

An engineer came on Thursday & set up the Internet new cables new box all sorted. My phone has connected to the Internet but all other devices won't I've put the password in correctly multiple times & it's still not working I've tried setting it up o...

CLB by • Advocate
  • 1337 Views
  • 3 replies
  • 0 thanks

Waited for 25 mins on call to talk to CC

Getting 10 Mbps on mobile in a plan guaranteed with 67 Mbps, tried to reach out to Customer care they given estimated waiting time of 15 mins, waited for 25 mins but no luck. Will definitely switch to other ASAP. 

Aby by • Advocate
  • 259 Views
  • 1 replies
  • 1 thanks
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