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Setup & Performance

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Signal keep going off

Hi,Although I have super fibre signature, my internet keep going off all the time, specially in the afternoon, which makes almost impossible to work from home. It generally goes off for a couple of minutes (it seems to happen specially when I am on c...

Vito by • Newbie
  • 172 Views
  • 4 replies
  • 3 thanks

Apple Private Relay

Hi everyone,I was just wondering if anyone else has had problems recently with performance whist their Apple Private Relay is enabled on their Apple devices? If so, have you managed to work out how to keep it on and have full broadband performance?ma...

Ensipi by • Advocate
  • 2377 Views
  • 15 replies
  • 6 thanks

Resolved! TP Link Archer V600

Just for reference set up my TP-Link AC2100 Archer VR600.  Set up My TP Link Router, works 100%Select Internet Provider:Sky(Mer)_VDSLInternet Setup:Username: abcdefgh@nowtvPassword: 1234567890abcdef That was it, really simple and no need to mess arou...

Resolved! Landline changing to digital

I have just been notified that my landline will be changed to digital.  The notification also states that (and I quote) 'If you don't have a mobile phone or live where there's a poor mobile signal, your telephone provider must offer you a solution to...

Line problem

Hi, I recently ordered a broadband from NOW TV. However they could not proceed as they were told by openreach that there is problem with the line in our address. I dont understand this because previously I have a different broadband which was working...

JFC by • Advocate
  • 135 Views
  • 2 replies
  • 0 thanks

Resolved! Broadband keeps going down

Over the last week my Broadband connection keeps going down and I can't find any contact details to get support, the chat bot doesn't work unless my internet is working and even then is completely useless.  Most of the time if I reboot my router it r...

David141 by • Advocate
  • 398 Views
  • 7 replies
  • 1 thanks

Super slow internet

Nowtv speed test says 55mbps, but all other speed tests say around 2.5mbps. I can't load video so I am assuming it is more likely the 2.5mbps. Other devices switched off, sat next to the hub as per suggested solutions and still not improving.Any sugg...

Audio description

Hello everyone can someone help me please my now tv has randomly starting using audio description on all my programs it’s driving me mad I can’t just relax and watch tv when some woman keeps talking over every program can someone please please help i...

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