Setup & Performance

Resolved! Almost a month of waiting

My NOW broadband was meant to be activated on the 8th of August, but that never happened. They delivered all the equipment but I still couldn't get a connection even after the date.I spoke to NOW on the phone on August 15 and they told me a third par...

Where is my engineer

Hi,I have been in all day and was supposed to have a engineer visit but no one has come and my internet isn’t working, Simone please advise!

Broadband router reboots at inconvenient times almost every day

My router seems to reboot itself almost every day. There doesn't seem to be a reason why. Its just that I get the "can't connect - fixing" pop-up and then five mins later it's all working again. At my old place, my router would be online for weeks o...

Second Phone Line

Hi - I've had my Now TV broadband installed for a few months and it's working well. However, the place where the phone line has been installed is too far away from my office and the signal isn't reaching it reliably. How would I go about getting a se...

Extremely poor broadband performance

It’s been over a month since our broadband has become a joke. I work from home and I can count the times when the wifi would stop for no reason and wouldn’t be back for minutes. It’s extremely frustrating to have to hotspot or use my data in the hous...

broadband without phone number

Hi I am looking to move my broadband to now , i currently have a broadband only with no home phone , is that possible with now ?

Now wifi Booster

Hi everyone, does anyone know how to get a wifi booster with Now Broadband? I have tried to start a chat however it has gotten me nowhere. We currently have connection in living room, kitchen and hallway. However this network doesn't reach our bedroo...

Broadband dropping out

hi, we have come back from holiday and having reset our rooter twice we are losing our internet connection every few minutes for a short time then back on. Hugely frustrating!Any suggestions welcome. Orange light appears on the the router under 'Inte...

Signal

Hi I live in a bungalow. The signal is very poor in my bedroom witch is 20foot from my box in living room. Most of time no signal

My router’s internet light is off

Hi all, I just receive my kit and now is already passed the activate date. But after I connect every line and socket, my router just have power and wireless light on. I am sure every line I connect correctly, but the internet light still off. Any hel...

Community

Setup & Performance

Discussions

Resolved! Almost a month of waiting

Where is my engineer

Broadband router reboots at inconvenient times almost every day

Second Phone Line

Extremely poor broadband performance

broadband without phone number

Now wifi Booster

Broadband dropping out

Signal

My router’s internet light is off

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

Does Now Broadband have a “internet in every room”...

New Members