The password on the back of my hub does not work when I try to access the broadband. I have tried so many times on different equipment but just get the message that the password is incorrect - any ideas, please?
I've had no broadband since around 9.30 this morning (18/09/23). Tried turning the router on & off at the wall several times but no luck. We've had a rotten storm today & was wondering if it was just that, but that's been & gone hours ago & I'm still...
Hi! I need a plan with a higher uploading speed and I cannot see the upload information for each plan. Also, the only option is to call and I have been waiting for ages! Is there another way to change the broadband plan? Please also let me know which...
Hi,I moved my flat on the 4th of September and with me the Broadband.On the 14th of September and engineer came visit to set up the new broadband to solve the internet issue. I was notified that the work was completed and was happening outside the fl...
Why when I test my broadband connection using Now connection test in my account does it say 80mbps, but if I test it with any other broadband speed test I get between 5 and 13mbps.
Hi,Is anyone else facing outage of broadband service from 9AM today? This is so frustrating. Are we eligible to receive compensation for such an outage?Regards,Joseph
