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Setup & Performance

Discussions

Broadband Connection speed

Why when I test my broadband connection using Now connection test in my account does it say 80mbps, but if I test it with any other broadband speed test I get between 5 and 13mbps.

TH1 by Advocate
  • 450 Views
  • 3 replies
  • 0 thanks

Streaming performance issues (Router config?)

Sorry if this has been addressed elsewhere - I'm not sure what specific search string would return the right thread.Over the past week I have experienced a drop in streaming performance on both the 2.4 & 5 Ghz networks. This appears to manifest both ...

agt by Mentor
  • 965 Views
  • 6 replies
  • 4 thanks

Broadband Problems

Hi all,Just wondered if anyone had anything similar. Attempted to move from Plusnet to Now Broadband on the 13th September but the activation was delayed. The internet works intermittently (it drops out every hour or so) with the new NOW hub, but the...

Sky q

My account recommends a sky Q to improve broadband coverage in home. How do I get one? From searching it says Sky provide them to customers but I have a Now Tv account. Thank you 

Jayne248 by Advocate
  • 443 Views
  • 2 replies
  • 0 thanks

Resolved! Broadband Speed

It states that my guaranteed download speed should be 46.5 Mbps but I keep checking and it is only around 30! Yes I am on Wi-Fi but this is not good enough for me.

Woo by Advocate
  • 1397 Views
  • 7 replies
  • 3 thanks

Resolved! Setup delayed repeatedly

I am on my third broadband order, been 4 weeks without internet already, apparently there are delays at Openreach, which is as much as I've been told, I'm set to get another update on the 21st. Has anyone else had issues with Openreach through Now?"W...