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Setup & Performance

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NOW TV hub two

I have just moved into a new flat where I have a TV and a NOW TV hub two box. im not sure if this means I can watch live TV from this and im not sure how I can find this out. I also am not sure with how to connect it to the TV so if anyone knows any ...

Internet

Last weekend l had no internet and an engineer came on Tuesday to fix it and all was fine till today again no internet. So frustrating as this seems to become a regular occurrence with NOW

Kitsa by • Advocate
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Delivery address for new broadband

I'm moving to new flat next week (27th) but want to get the ball rolling with getting broadband set up asap, i've gone all the way through the set up and it says an engineer doesn't need to come out and do anything which is good, there's availability...

Broadband is down out of hours

My internet has suddenly stopped working. All the three lights are green but no device can access any websites. I’ve turned the router off and on again twice and also tried resetting the router but still no router. Who am I supposed to contact out of...

Resolved! 2 Routers - how do I return

Hi all, the router sent out to me was lost by courier and NOW sent another one. I received both of them. How should I return / dispose of the second one? Thank you

Annie36 by • Advocate
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  • 2 replies
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Pulse Dialling?

Does anyone know if the phone lines used for NOW TV broadband support pulse dialling?I understand some providers in the UK still allow for pulse dialling (as opposed to the newer tone dialling) needed for older rotary phones. I was thinking of grabbi...

Resolved! Router box says brilliant broadband

Hi there,I signed up for the super fibre package in my new flat. Activation date isn’t until Tuesday 26th September. My router arrived today and the box says ‘brilliant broadband’ which I know is one of the other (cheaper and slower) packages. Do all...

Resolved! Landline fault

This is so frustrating.  I cannot receive calls on my landline and I have been trying to contact Now Tv about this using my mobile phone and I can never get through.  I wait for over half an hour and then give up.  This eats into my phone credit.  Wh...

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