Setup & Performance

Broadband down

Does anyone know when broadband service expected to be back up in East Cheshire

Resolved! How do I set up an answerphone on my NOW landline?

How do I set up an answerphone on my NOW landline? When I joined I was told I could set this up once I was up and running. There appears to be no reference to calls or landline in the help section or in my account.

Broadband Router Not Recieved

I have had an engineer visit and the work has been done externally. But i haven’t received a broadband router. When i check track orders it says “nothing to see here” and it’s really hard to contact Now Tv about it. The chat bot doesn’t help.

orders and appointment: Engineer no shown

just signed contact for NOW boardband for 1 year and confirm engineer to install at 8am to 1pm on 28 Sep but engineer no shown without any notification. I called customer service and they asked me to wait. I have stayed at home for the whole day. ...

My broadband went live on correct date but I still haven't been given a phone number

Is the above normal? as when I ordered my broadband I was told that I would be given a phone number in a few days ( that was the 13th Sept).

Help!My Broadband Can't be enable

I recently applied for Now's BroadBand, and it shows that my activation time is September 27th. However, it is already September 28th and I am unable to connect to the internet according to the instructions. I tried various methods but they didn't ...

Broadband Order Cancelled Unexpectly

My broadband was due to go live on the 26th of September. Openreach told me they had completed the work successfully, although I have not been able to connect to the internet. I looked at 'my account' on the NowTV website to see what was up and was t...

Resolved! ASUS AC86U and a TD-W9970 config - bridge mode?

Hi, I've just come over from plusnet and I'm trying to understand how I should set up my modem and router. I understand that I am on VDSL and can choose sky vdsl or sky vdsl(mer). When I choose sky vdsl(mer) and enter the made up credentials such as ...

Help needed please

Please bear with me as I have learning difficulties.The engineer came to do the broadband today and he hasn't been able to get it working as it needs underground work and won't be able to connect for several weeks. I have spoken to now and they said ...

Line Activation - Case 12960593 - now expected to wait another week for just an update

Activation date 29th August - nothing -30th August - called – response was “wait 72 hours for update” – no reason given at all – no help.1st September – called, 2 hours on phone, cut off twice whilst apparently being transferred, with no call back or...

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Setup & Performance

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Broadband down

Resolved! How do I set up an answerphone on my NOW landline?

Broadband Router Not Recieved

orders and appointment: Engineer no shown

My broadband went live on correct date but I still haven't been given a phone number

Help!My Broadband Can't be enable

Broadband Order Cancelled Unexpectly

Resolved! ASUS AC86U and a TD-W9970 config - bridge mode?

Help needed please

Line Activation - Case 12960593 - now expected to wait another week for just an update

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

Does Now Broadband have a “internet in every room”...

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