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Setup & Performance

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Speed and connection issues

Hi All,My speeds are lower than what they use to be, earlier this year i was acheieving 38mbps down and around 6 to 7mbps up, i'm only getting 25mbps down and 3.7mbps up to the router now.My guaranteed download speed is 18mbps so trying to explain th...

KrisieP by • Advocate
  • 388 Views
  • 1 replies
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Weird internet issues since sky's DNS issues

Hi folks, so since sky had that melt down with their DNS servers I've been having some interesting issues, it's taken me a while to work out if it was my phone or something else, but it transpires that it's my connection.  Basically I noticed my Goog...

Wi-Fi

My hub is set up in my dining room however every time we go upstairs and into my room the Wi-Fi signal just randomly goes and it continues to come on and off when we are in our bedroom. Any suggestions?? 

Resolved! Sky Q saying no internet at router

Connected from router to a patch panel to send connection to 2 routers for WiFi use in the house. Very awkward setup unless I just connect directly to the router. Had the additional routers running for a couple of days with internet and sky Q connect...

Jezw by • Mentor
  • 1221 Views
  • 7 replies
  • 2 thanks

Existing box

I already placed an order for broadband and received a box however there was an error on now tv’s part so they had to cancel and told me to reapply but it wants me to pay for another box, is there anyway I can keep my existing box that’s unopened and...

Wired connection restricts Wi-Fi ?!

To watch football at a reasonable quality I need to plug my Now Tv box direct to my router with the Ethernet cable.Unfortunately when I do this the download speed on the internet speed checker is zero on the Wi-Fi signal sent from the router which an...

You might be next. Broadband cut off 3 weeks later

Has anyone else experienced outages from now tv broadband? We have had several engineers come out and confirm our line needs repairing, even one ascertain where the repairs are needed. Yet nearly 4 weeks later we have had zero WiFi. This was further ...

Bj123123 by • Advocate
  • 534 Views
  • 4 replies
  • 2 thanks

slow internet

My internet is incredibly slow.  I have turned the rooter off, disconnected everything and it is still really slow.  Apparently there are no service issues. 

Chorton by • Advocate
  • 487 Views
  • 3 replies
  • 1 thanks
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