Showing results for 
Search instead for 
Did you mean: 

Setup & Performance


Line activation

my Internet is due to go live today and I’ve set up my box and nothing…. How long does it usually take for broadband to activate?

Wyn by Advocate
  • 1 replies
  • 0 thanks

House move - waiting 2 weeks for activation

We had an Openreach engineer visit the day after we moved. They did some work and advised Now/Sky would activate our broadband within a few days.A week later we get a text to book in for another Openreach visit. Confirmed a time. The engineer didn't ...

EJames by Newbie
  • 1 replies
  • 1 thanks

TP-Link AX3000 ?

Hi guys,I'm thinking about replacing my Now Hub 2 router with the following:

Leader1 by Advocate
  • 1 replies
  • 0 thanks

Poor customer services - NOW broadband

I have moved to NOW fiber broadband last month and now I am cursing myself for choosing NOW. I am getting a poor connection and in comparison to my previous non-fiber broadband this one is not only slow but connection keeps breaking up. I have called...

AKS123 by Advocate
  • 9 replies
  • 2 thanks

How to change Wi-Fi on NOW tv

Recently changed Wi-Fi and I am not able to update it, the app says it cannot find Wi-Fi connection even though there is and the TV is blank

MR by Newbie
  • 4 replies
  • 0 thanks

Cannot setup Samsung TV

I bought a new samsung TV and I'm trying to link my account to it. I have the QR code which prompts me to choose a new package from now TV. I already have a Hayu package and I cannot get passed this screen.  EDIT: I managed to go back and sign in man...

broadband engineer no show

broadband engineer was due to come out yesterday between 8 and 1pm, didnt show up and my now box also has not yet arrived, was due to go live on the 24th (yesterday)

md1994 by Newbie
  • 1 replies
  • 0 thanks