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Setup & Performance

Discussions

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Won’t connect to VPN

I got my Hub yesterday and it went live today (06-10-23) I’ve managed to connect to phone/iPad devices. Also connected to my tv, but when I try to use the Surfshark app for a VPN i get the message saying… Your network is restricted and connection to ...

Jparker by • Newbie
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  • 1 replies
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Connecting to sky

My broadband has been setup today and on my phone, tablet and TV it works well.  For some reason when trying to connect to sky it just says password invalid.  I have set 3 other devices up so am confident I am entering it correctly.  Any advice?

Ginge1 by • Newbie
  • 222 Views
  • 1 replies
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Bridging Query

I set up my old plusnet router as a bridge for my now tv Internet.The last few days I have been having problems with my Tapo cameras, I thought this was due to the camera but last night at about midnight I lost internet connection for both the now tv...

Pinkz by • Advocate
  • 461 Views
  • 3 replies
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Broadband Installation Due

hi, I spoke with your representative and I created an account with NOW. I should have received router this week and the installation day is due today. I haven't received anything though. 

Oksana by • Advocate
  • 218 Views
  • 1 replies
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ANDROID MOBILE CONNECTION?

I HAVE MANAGED TO CONNECT TO MY TV AND LAPTOP USING THE WPS ON THE ROUTER. WHEN I TRY TO LINK TO MY MOBILE S22 ULTRA IT WILL NOT CONNECT USING THE PASSWORD. I HAVE TRIED USING ALL CAPITALS WITH AND WITHOUT NUMBERS, ALSO TRIED RESETTING THE ROUTER TO ...

C0NFUS3D by • Observer
  • 347 Views
  • 2 replies
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Resolved! New address for broadband set up

I'm moving to a new flat next week and ordered my NOW TV broadband to go live on the 12th Oct, the day I get the keys. So I ordered the box to be delivered to my current address (as it would arrive before I move). The confirmation email I got has the...

Fiber coverage

When I checked my coverage, I was told that there is no fiber available for my address. When the engineer visited he said that I actually do! Even when I check my address without the flat number it says it is available. Is there a way to fix that so ...

Kaddoura by • Advocate
  • 227 Views
  • 1 replies
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My Now2 router won't connect via ftp

Today I had my Now 2 router installed and everything seemed to be working perfectly, up until I tried to upload my web pages to my webspace via Filezilla (an FTP software). It just wouldn't do it. It logged me into my webspace but then "Cannot connec...

Nige53 by • Newbie
  • 478 Views
  • 4 replies
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