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Setup & Performance

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Resolved! Activation

How long did it take for your broadband to activate on activation day? Also my account says not to set up until it has been activated but automated service says it can be plugged in and just keep waiting for the 3 lights. what is everyone else experi...

Becky27 by • Advocate
  • 694 Views
  • 2 replies
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order status

I have applied for Broad bank NOW through Good lord and the activation date is 13th October 2023. Please urgently advise the status of my order as I have not received the hardware till now. Please advise if the broadband will be activated today. I do...

valmas by • Advocate
  • 489 Views
  • 3 replies
  • 0 thanks

Phone greeting

Is it possible to put a personal message on my landline phone greeting to replace the NOWTV one? 

Respite by • Advocate
  • 317 Views
  • 2 replies
  • 1 thanks

Landline Numbers

Does my Landline have functions like 1471 and 141 - like BT had for last number and hiding my number on out going calls?I've an old style dial telephone for use with the Landline, so I can't see who is calling, although the most recent incoming calls...

Turn off broadband buddy

My daughter has been trying to work from home she’s a web designer and keeps getting websites blocked for phishing I’m not the best IT wise but it said my broadband buddy needs turned off but I cannot do this on the app  

Kally by • Advocate
  • 1143 Views
  • 10 replies
  • 2 thanks

Using Now TV router in WANOE mode?

I have just joined NowTV and have my own mesh wifi setup at home using this as my primary router: https://www.asus.com/uk/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax88u/I think I want to have my NowTV router set to WANOE mode, and t...

allanmb by • Newbie
  • 1275 Views
  • 3 replies
  • 0 thanks

Consistent Broadband Issues

Bit of a long and storied history with this one. I joined in March, this year, in my new house. The internet is significantly less good down a Cul Dec Sac than on the Main Road.In August, we moved in properly and we noticed that the line struggled, a...

BKole by • Advocate
  • 427 Views
  • 2 replies
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Now Broadband Router WiFi

Now Router WiFi is appalling. Weak signal in next room. TalkTalk Router covered whole house. This is like going back 15 years...Do you have another Router available?

Pads64 by • Advocate
  • 353 Views
  • 1 replies
  • 1 thanks

Connected with no Internet

Hi,  I have been experiencing having no internet for the last few days some times by resetting the router issue solved but tonight I had to wait for couples of hours then internet connection was established. The router model I have is NR801 . This is...

kam by • Advocate
  • 227 Views
  • 1 replies
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