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Setup & Performance

Discussions

Hub not Detected

Hi my broadband stopped working on Tuesday morning. The wifi light is on and power light but the internet light isnt on and wont turn on. It said when i did a line check there was a problem with my connection from the adaptor in the master socket to ...

Accessibility team

Anyone know how long it takes for them to get back in touch being deaf and everything you’d of thought they’d have an online chat for broadband not just the tv services 臘‍

Why is the website/player such dogshit

The website and player each perform so badly for their own respective reasons. On a browser the search function is extremely finicky, often freaking out when you want to search for something forcing you to go through highly convoluted routes to find ...

Dunc by Advocate
  • 244 Views
  • 1 replies
  • 0 thanks

One device is saying "sign in required"

New to nowtv broadband.  My sons seems to be working fine and he can stream YouTube and stuff.  He is on a Windows 10 laptop.  I am on my Samsung note 4 with EE network and keep getting kicked off the broadband after less than a minute.  Your device ...

claire19 by Advocate
  • 3048 Views
  • 5 replies
  • 1 thanks

Frequent Disconnection

Dear Now Team,I am having regular disconnection and bad performance on my network, please help to resolve on priority since I am working from home. Regards,Ramesh

Frequent connectivity droppages - rebinding IP?

Hoping someone can assist - I'm no IT pro, and I can't get through to anyone on the NOW side via phone.For quite a while now, I've been suffering regular, brief connectivity drops. I've troubleshot this as far as I can. It's not my computer or device...

Romedial by Mentor
  • 1504 Views
  • 13 replies
  • 8 thanks