Setup & Performance

Resolved! poor quality land line

joined Now a couple of monthe ago. All started well but now I have a loud background hum on any land line calls. Caller has no issues other end of call. It is just our end. Any ideas what is causing it an what my next steps are? The chatbox was usele...

Broadband still not connected, 5 days after apparent "go live"

The router says no internet no matter what.I've tried with and without filter - I have a BT openreach pre-filtered box coming into the house.Service status check seems to indicate it can see my router - that's not possible it isn't plugged in - AND i...

Router still not received and its past my go live date!

I ordered Now Broadband on the 10th October. Go live date was the 20th October but it is now the 23rd October and I still don't have a router to allow me to use my service I paid for!

Bridge mode or Port Forwarding?

Hiya, anyone had any success with either bridge or port forwarding with a NR801 model?(1) Setting up as a bridge (unclear from the other threads if this is possible)(2) Port forwarding to the VPN port of another router (e.g. https://community.nowtv....

Resolved! Broadband drops every 30 mins for a week now!! No live chat, when you phone no live person !!!

Can you please call me as your recording hangs up on us.Can you please have someone on your live chat?Can you please do some customer service. Very frustrating when your broadband keeps droppping out! For over a week now.

How can i move the box to another room?

How can I move the box to another room ?

Broadband &phone

Do you have to have the phone line installed with the package broadband +phone

Subtitles; when provided are far too small to read. Please help

Hi Folks, I'm a new user and have checked subtitle size across all of my different devices, but the subtitles are miniscule. I cannot see any option to change their size. Can anyone help?I am an online user, I do not have the Now TV box.

No internet in Ilford

No internet, internet indicator is yellow

No Internet access in West Hallam

So I have no internet since last night, hub has 2 green lights on - middle light not on.Keeps asking me to sign in then go thru checks on cables (which I have done) then restarts the hub - no change, no internet.Is there a problem in the area (West H...

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Setup & Performance

Discussions

Resolved! poor quality land line

Broadband still not connected, 5 days after apparent "go live"

Router still not received and its past my go live date!

Bridge mode or Port Forwarding?

Resolved! Broadband drops every 30 mins for a week now!! No live chat, when you phone no live person !!!

How can i move the box to another room?

Broadband &phone

Subtitles; when provided are far too small to read. Please help

No internet in Ilford

No Internet access in West Hallam

Engineer before box

Connection cuts off randomly and often

Line activation

EE ROUTER VS NOW TV

Does Now Broadband have a “internet in every room”...

New Members