Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Setup & Performance

Discussions

Sign In to Post

phone line not working

the phone line doesn't work but the broadband does. The Phone line used to work but now there is no dial tone and if you call the house it rings on their end but is silent in the house.I have been going round in circles on the NOW website looking for...

well by • Advocate
  • 2604 Views
  • 11 replies
  • 3 thanks

Intermittent connection issues

Since having NOW broadband installed I've been having ongoing intermittent issues with the connection.Speed tests always come back ok, and the wifi signal itself seems ok but what I find is that any kind streaming service often stops  or bufffers for...

HELP

Hello, I need to update my payment details as the other card my direct debit is set up on is blocked now.

Wyn by • Advocate
  • 100 Views
  • 2 replies
  • 0 thanks

Ion Cazcu - internet problem

Hi,I can not access my mail client in outlook and can not send any messages just from your internet connection. Also, I can not join the server to check the hosting. I have checked all the other problems and discovered that the problem is in your net...

iMac by • Advocate
  • 154 Views
  • 3 replies
  • 0 thanks

Buffering

Hi. Does anyone else have issues with buffering? it happens all the times with simple tasks. For example if I try open a tab on safari or chrome it takes ages, really ages to open up the website. Really any website, sometimes I do put on my 5G just t...

Technically issue

My hub is now working as it should it just drops at any given time its been down not working for almost the whole day 

Mitchel by • Newbie
  • 200 Views
  • 4 replies
  • 0 thanks

Technical support

What is the number to speak to an advisor? I am a paying broadband customer, my lines are fine but my hub is still not functioning the way that it should and I am unable to actually speak to anyone about it because the checks say fine? Please could s...

Benjmit by • Newbie
  • 189 Views
  • 3 replies
  • 0 thanks

Broadband down/barely working in Bootle/Liverpool?

I live in bootle and since Thursday my broadband has barely worked, when I check the line it says everything is fine however it clearly isn’t. I work from home and this is affecting me massively I rang and was given little to no help that was useful...

Gfhx by • Advocate
  • 127 Views
  • 1 replies
  • 0 thanks

Resolved! Landline number changed without notice.

Hello  I moved to Now Broadband from Shell a couple of weeks ago. I started the sign up via the website but had to phone them to complete because I had an old dormant account with them.My phone line stopped working, but this wasn't a concern as my ac...

TimBo by • Mentor
  • 506 Views
  • 9 replies
  • 3 thanks
Most Thanked
View All