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Setup & Performance

Discussions

Really poor bitrates on history channel

The bitrate seems to be really poor on the history channel.e.g. Forged in Fire..seems to swap every minute or so to about 240p resolution then flip back. Been watching on my LG oled TV and on a gigabit line that gives me 750Mb on a poor day. PIt's pr...

RichH by Newbie
  • 467 Views
  • 4 replies
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Router keeps rebooting

My NOW TV Hub Two router keeps rebooting itself. Yesterday it must have rebooted itself 20 times.I assume it is rebooting when the only the power light is on and it is red, then the others eventually light up to the 3 greensAny suggestions why?

Annon4 by Advocate
  • 414 Views
  • 3 replies
  • 2 thanks

Broadband

I want to sign up for Now Broadband but the website keeps telling me that only basic broadband is available. I currently have Fibre BB. Why might this not be available to me through Now? 

mags52 by Advocate
  • 420 Views
  • 4 replies
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DNS problem again

Got problem in connecting Microsoft Team. This makes me miss the business meeting today!After figuring out, it is DNS problem again. The DNS could resolve many domains but not the one for Microsoft Team connection. After switching to Google public DN...

Rayray by Mentor
  • 282 Views
  • 2 replies
  • 1 thanks

Resolved! broadband down again!

hi, we are constantly loosing our broadband.this has been a problem ow for years and each time it rains its worse. ive just checked my line and it says no service.. again.. each time they come and heck the box, the box main frame ok but the landline ...

House move

Ive just moved house couldnt transfer my now to the new house which is in the same village so started a new contract which is meant to go live today but not had notification what my phone number will be. the email said id be notified but ive had noth...

caroled by Newbie
  • 170 Views
  • 1 replies
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Resolved! Dual Speed? 2.4Ghz or 5Ghz?

My broadband is set at 5Ghz as far as I can see from the info provided by Settings on my PC. I would like to install a video bell for security purposes however the majority of bells work only on 2.4Ghz. The 5Ghz is best for 4K TV so I don't want to c...

Activation date query

Spoiler  Hi,  I was a Now broadband customer at my previous residence and have decided to go back with Now again for my new house. I spoke on the phone with a representative and they told me on activation date that I wouldn’t need to be at the proper...

RobJ95 by Advocate
  • 233 Views
  • 1 replies
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Wifi not working

My devices suddenly stopped working over wifi.  It shows as connected but none of the applications work that require internet access.  Everything is working fine with an ethernet cable.  All the necessary lights are showing on the router.  What could...

Jez1 by Newbie
  • 296 Views
  • 1 replies
  • 1 thanks