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Setup & Performance

Discussions

Installation date

Hi! I'm trying to get a broadband / wifi installed , but the earliest date that instalment can take place is in 2 weeks. I need wifi for my work, is there any way of arranging this for an earlier date? 

Signal drop out

I’m new to Now Broadband Super Fibre as of today having switched from Sky.I'm experiencing WiFi signal drop outs as close as next to the router and in some parts of the house (slightly further away from the router) picking up very little or no signal...

Bill3 by Mentor
  • 1293 Views
  • 14 replies
  • 4 thanks

Engineer Visit

Hello,We have the Engineer to come and install on 12th Dec - but previous company is not coming to disconnect until 19th.Will the NOW engineer be happy to disconnect the previous one, so the installation can happen?Thank you,Jade

Jade6 by Newbie
  • 400 Views
  • 5 replies
  • 0 thanks

Will it work?

Hey all.Currently have the Now TV 2 hub wireless disabled and then ethernet going in to a google nest wifi mesh.All has been great from the google mesh side of things, but I am now wanting to move on and replace the google mesh with this Asus router ...

Holmezy by Mentor
  • 1196 Views
  • 6 replies
  • 3 thanks

Resolved! Confused as to who is setting up my broadband.

Hoping someone can shed some light on this.I live in the USA... but just purchased a property in Gloucestershire.Set up for NOW to do install this morning for new broadband.  I have my sister waiting at the property.We got 2 x Texts come through.   1...

NOW broadband switching account

I already have NowTv broadband set up in my property but my housemate moved out and therefore need to switch the account that the contract is under to my name, is this possible? 

Jamie2 by Newbie
  • 227 Views
  • 1 replies
  • 0 thanks