Hello. I had engineer visit today to install phone line for my new broadband service.Engineer showed up but couldn't find phone cables on the building and said that he can't anything today.What should i do now?
Hello, has anyone been experiencing the same thing as me, and do you have any hints on how to sort it out? Pretty much every evening (not so much during the day), the connection to a Sky Q mini box drops out, first the picture goes and then the sound...
Hi there, I was due to have my broadband fitted on August 14th but I am still without internet. We’ve had 2 engineers here and have just been told ‘it’s a big job’ and have been told nothing else. We have no idea what’s going on and can’t get through...
Yesterday my landline number suddenly switched. I have always had a number talk talk provided me with even after I switched to nowtv. A few years ago openreach switched me to a spare line as the one I had was crackling. This line was originally alloc...
Hello, I've got the Fibre Optic account and normally get > 70Mbps which I am quite happy about. In the last day or so, I've been getting 25 Mbps down at most, although the up speed is still around 18 Mbps. Has anyone else noticed this and does anyone...
Hi, I have a question about NOW TV broadband. I have moved into a new house and ordered a broadband deal which starts at 15/09/2020 (the date of appointment with engineer). I have received a email from you which told me that my broadband wll be up an...
When I placed my order for now Broadband there was no way to fill in the delivery address manually. The automatic address finder gave a jumbled version of my address. I have now checked the tracking and my router is coming up on the Royal Mail websi...
My internet has just gone. Says connected but no internet. Landline is working fine and the connection checker isn't working (just gives me an error message) can't get through on the phone and your chatbot sent me here.I am currently working from hom...
Hi My line drops every couple of days and I then get issued with a new IP address. Normally this wouldn't matter but I now work from home and I can only get remote access to my work PC if the IT department can associate my IP address with my request ...
After some advice please. We have Now Broadband and the hub (thankfully) covers 95% of the house.I need to get internet into a new garden office and was going to run a shielded Ethernet cable in and connect an additional router but having read some o...
