Setup & Performance

Telephone line not working for at least 2 weeks. How do I get an engineer to help?

There is no dial tone for out going calls (handset screen shows NO LINE) and no connection from incoming calls, despite there being ringing tone from outside calls. I have run the Technical Check/diagnostic tool that is showing 'everything looks goo...

Anyway I can contact a technician for broadband problem?

Hello there, I know they reduced the service, but I could not find any phone number, or email address for customer services. I am willing to wait online. """I have problem with ssh connection since last week. The IT helper in my company suggested ma...

How to block websites?

I am trying to block certain websites. I have tried:• Using the settings in Broadband Buddy (at https://account.nowtv.com/broadband-buddy/settings/)• Using the settings at http://192.168.0.1/Now_TV_block_sites.html• Using the settings at http://192....

Broadband not working well?

hi is anyone having issues with getting wifi access across the whole house? We used to be able to access it everywhere but since this partial lockdown I'm guessing everyone is on the Internet and our speed has slowed down?? I'm not tech savvy as you ...

No Dial Tone following Switch from Plusnet to NOWTV

Hi, My switch completed yesterday and my NOWTV Broadband is working fine, however I have no dial tone on my landline. I have tried the test socket on the troubleshooter, but unfortunately it still is not working. Please can someone help.

Broadband

My broadband got put in today and went live however the speeds were getting are like 12mbps and I got the broadband that was between 40-70mbps and I can’t go on any app without it taking like 10 minutes can anyone help

Entering code

How do you enter code from tv onto nowtv

Resolved! New Broadband Connection

Have just joined NowTV Broadband and was given an activation date of 14th May when I would move over from sky broadband. When I set up my new hub however I just got a permanent orange light on the internet even after checking all the connections. Put...

NowTV Broadband Router Box Not Working

Hi, My NowTV Hub-Two Broadband home router box (Model NR801) is suddenly not working (dead). It doesnt have any lights on. The line was working fine till now, just the box is not ON. Neither is holding the reset button at the back for 10 seconds hel...

NowTV & Sky

At my household we have SKY broadband, which is fine for everyone else but upstairs, especially in my room, the signal is awful. So I would like to get NowTV broadband, is it possible to run both at once from the same port?

Community

Setup & Performance

Discussions

Telephone line not working for at least 2 weeks. How do I get an engineer to help?

Anyway I can contact a technician for broadband problem?

How to block websites?

Broadband not working well?

No Dial Tone following Switch from Plusnet to NOWTV

Broadband

Entering code

Resolved! New Broadband Connection

NowTV Broadband Router Box Not Working

NowTV & Sky

Is there a complaints email for broadband?

New broadband cancelled ...Why?

How do I set up an answerphone on my NOW landline?

Help me

2 Routers - how do I return

New Members